Swift Ticker

SwiftTicker

Sand Console Ptv Ltd (company number 301750/079/080) (“SwiftTicker”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our widget service via www.swiftticker.com (the “Platform”). The Platform enables you to subscribe for an embed code, manage various news feeds, and add your own RSS feeds for display via our widget. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Important Information and Who We Are

Purpose of this Privacy Policy
This policy provides details on how we collect and process personal data through your use of the Platform, including when you register for a subscription, obtain an embed code, customize your widget feeds, add RSS feeds, or contact us.

Controller
Subject to section 5, SwiftTicker Ltd is the data controller responsible for your personal data. When you integrate third-party services or feeds via our Platform, those third parties may act as independent controllers for any personal data shared with them.

Contact Details
If you have any questions or concerns about this Privacy Policy, please contact us by email at [[email protected]].

Regulatory Authority
If you have any concerns about our use of your personal data, you have the right to make a complaint to your local data protection regulator. For example, in the UK, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We recommend that you review it periodically to stay informed about how we protect your personal data. Your continued use of the Platform after any changes have been posted constitutes your acceptance of the revised policy.

2. The Data We Collect About You

“Personal data” means any information that can be used to identify you. We may collect various types of personal data, including:

Identity Data: Your name, title, and any other identifier you provide.
Contact Data: Your email address, postal address, and telephone number.
Account Data: Information you provide when registering for an account, including username, password, and preferences.
Transaction and Financial Data: Details related to your subscription purchase, such as payment method, billing information, and transaction history.
Technical Data: Data automatically collected from your device, including IP address, browser type, operating system, and log data.
Usage Data: Information on how you interact with the Platform, including dashboard customizations and feed management activities.
Marketing and Communications Data: Your communication preferences and feedback provided during interactions with us.
Customer Services Data: Records of your inquiries, support requests, or complaints.

We may also collect aggregated data that does not directly identify you.

3. How We Collect Your Personal Data

We collect personal data using various methods:

Direct Interactions: When you register, subscribe, customize your widget, add RSS feeds, or contact our support team.
Automated Technologies: As you use the Platform, we automatically record technical and usage data via cookies, server logs, and similar technologies. For more details, please review our Cookies Policy.
Third Parties: We may receive data from third-party service providers, such as payment processors (e.g., Stripe), analytics providers, and advertising networks, which help us operate and improve the Platform.

4. How We Use Your Personal Data

We process your personal data only when we have a lawful basis for doing so. The main purposes include:

Purpose/Activity	Types of Data	Lawful Basis for Processing
Account Registration – to create your SwiftTicker account and provide you with an embed code.	Identity, Contact, Account Data	Performance of a contract with you.
Subscription Processing – to process payments and manage your subscription.	Identity, Contact, Transaction and Financial Data	Performance of a contract; legitimate interests in managing subscriptions.
Service Delivery – to deliver and customize the widget service, including feed management and RSS integration.	Identity, Contact, Account, Technical, Usage Data	Performance of a contract; legitimate interests in providing quality service.
Customer Communication – to respond to inquiries, send notifications about changes, or request feedback.	Identity, Contact, Customer Services Data	Performance of a contract; legitimate interests in maintaining customer relationships.
Platform Improvement – to analyze usage data and improve our services.	Technical, Usage Data	Legitimate interests in optimizing the Platform and developing new features.
Marketing – to send you marketing communications (with your consent where required).	Identity, Contact, Marketing Data	Consent; legitimate interests in keeping you informed about our offerings.

We use your data only for the purposes for which it was collected, unless we reasonably consider it necessary to use it for a new, compatible purpose.

5. Who We Share Your Personal Data With

We may share your data with:

Service Providers: Third-party vendors (such as hosting providers, payment processors, analytics, and marketing services) who process data on our behalf.
Third Party Applications: When you integrate third-party services or feeds via our Platform, your data may be shared with the relevant third party, subject to their privacy policies.
Legal and Regulatory Authorities: Where required by law or to protect our rights, we may disclose your data to relevant authorities.
Business Transfers: In the event of a merger, sale, or restructuring, your personal data may be transferred to the relevant third party.

In all cases, we ensure that appropriate safeguards are in place to protect your personal data.

6. International Transfers

Some of our service providers are located outside your country of residence. When we transfer your personal data internationally, we ensure that adequate safeguards are in place, such as transferring data only to countries with an adequate level of protection or by using standard data protection clauses.

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to your data is limited to those employees or service providers who require it for business purposes. We have procedures in place to detect and respond to data breaches and will notify you and relevant authorities when legally required.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it. In certain circumstances, such as in the case of a dispute or legal obligation, we may retain your data for a longer period.

9. Your Legal Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: Request a copy of your personal data.
Correction: Ask for correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data where appropriate.
Restriction: Request restrictions on how we process your data.
Objection: Object to our processing of your personal data based on your particular circumstances.
Data Portability: Request a copy of your data in a structured, machine-readable format or have it transferred to another service.
Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [[email protected]]. We may ask you to verify your identity before processing your request. Generally, we aim to respond to all requests within one month.

This Privacy Policy outlines how we handle your personal data when you use the SwiftTicker Platform. We encourage you to review it periodically. If you have any questions or concerns about our practices or this policy, please contact us at [[email protected]].

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